The FBI director's Based Apparel site has been spotted hosting a 'ClickFix' attack, which involves duping users into running a seemingly benign, but malicious command.
Abstract: In the contemporary digital era, call centers have significantly incorporated automation through callbots, but they often lack an essential aspect of customer service: empathy. This paper ...
Telecommunications unions are urging Ottawa to restrict how artificial intelligence (AI) is used in the industry, saying the technology is reshaping job design, monitoring and performance management.
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