Liveops, a leader in customer experience outsourcing solutions, today released results from LiveNexus, the company's AI and human orchestration platform, showing that agents certified with AI ...

In 2024, nearly all the service providers Gartner profiled in its Magic Quadrant for global WAN services report and the Magic Quadrant for managed network services report said they had started ...

You're currently following this author! Want to unfollow? Unsubscribe via the link in your email. Networking can feel awkward. It can also be one of the best ways to land a job right now. Yet, if ...

Amazon.com is giving other businesses access to its supply chain network ⁠that has powered the e-commerce behemoth's operations for decades, pitting it directly against logistics heavyweights such as ...

Microsoft has simplified service mesh scaling and management with an ambient-based service network for AKS. Here’s how to get started. If you’re using Kubernetes, especially a managed version like ...

Ericsson Inc., the U.S. subsidiary of Swedish networking and telecommunications giant Ericsson, says attackers have stolen data belonging to over 15,000 employees and customers after hacking one of ...

Meta unit must pay Deutsche Telekom $36 million over network services, German court say A German court has ruled that a Meta subsidiary must pay Deutsche Telekom about 30 million euros ($35.71 million ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. At the Cybersecurity and Infrastructure Security Agency (CISA), ...

Top rankings across Managed SD-WAN, SASE, and Network as a Service (NaaS) validate scale of execution and compelling vision for networks in the AI-era PHILADELPHIA--(BUSINESS WIRE)--Comcast Business ...

Michael Kuhl, professor in RIT’s Industrial and Systems Engineering (ISE) Department, was recently honored with the INFORMS Simulation Society (I-Sim) Distinguished Service Award at the society’s ...